Coaching for Better Performance

Architect Training Course
There’s no doubt about it.  The workplace has changed drastically over the past two decades.  In the past, leading an organization meant managing, directing or supervising.  The individual in charge was known as “The Boss” and was responsible for directing all activities and making all decisions. 

Today’s employees, however, do not respond well to bosses.  They expect to be treated as full members of a team.  Therefore, many managers today find themselves in the somewhat uncomfortable position of being a “coach.”  Unfortunately, they are typically lacking in the knowledge and skills to master their new role.  This 1-hour online interactive course is designed to help you become a coach in the very best sense of the word.
"At the conclusion of this course you will be able to:

  • Describe the differences between a coach and a boss
  • Discuss the characteristics of a successful coach
  • Identify your own coaching style
  • Explain how to make the change from boss to coach
  • Apply effective communication strategies when interacting with an employee
  • Use listening techniques to improve relationships with employees
  • Provide and receive effective employee feedback
  • Conduct a corrective coaching session with an employee


Course Level: Fundamental

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